This Privacy Policy explains how we (“Site,””we,””us,” or “our”) collect, use, and disclose your personal information when you visit, use our services, or make a purchase from naturalgiftshop.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). “You” and ““your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and comply with any other legal requirements.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources over the past 12 months. The information we collect and use depends on how you interact with us. Beyond the specific uses described below, we may use your information to communicate with you, provide the Services, comply with legal obligations, enforce our terms of service, and protect our rights and the rights of others.
Personal Information We Collect
The types of personal information we collect about you depend on how you interact with our Site and use our Services. “Personal information” refers to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information you provide directly through our Services includes:
- Basic contact details: name, address, phone number, email.
- Order information: name, billing address, shipping address, payment confirmation, email, phone number.
- Account information: username, password, security questions.
- Shopping information: items viewed, added to cart, or added to Wishlist.
- Customer support information: information you provide in communications with us.
Information We Collect through Cookies
We automatically collect information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”). Usage Data may include device information, browser information, network connection details, IP address, and other information about your interactions with the Services.
Information We Obtain from Third Parties
We may also obtain information about you from third parties, including:
- Service providers: such as Shopify, which supports our Site and Services.
- Payment processors: to process your payments and fulfill your orders.
- Third-party tracking technologies: such as pixels, web beacons, SDKs, third-party libraries, and cookies.
Any information obtained from third parties will be treated according to this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or their policies and practices. For more details, see the section on Third-Party Websites and Links.
How We Use Your Personal Information
- We use your personal information to deliver the Services, process payments, fulfill orders, send notifications, manage accounts, arrange shipping, facilitate returns, and enable you to post reviews.
- We use your personal information for promotional purposes, such as sending marketing communications and displaying advertisements. This may include tailoring the Services and advertising to your interests.
- We use your personal information to detect and address fraudulent or malicious activity. If you register an account, you are responsible for keeping your credentials secure. Contact us immediately if you believe your account has been compromised.
- We use your personal information to provide customer support and improve our Services.
Cookies
We use Cookies on our Site for various purposes, including improving our Services and running analytics. For more details on the Cookies we use with Shopify,visit
You can control the use of Cookies through your browser settings. However, blocking Cookies may affect your user experience and the functionality of the Services.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:
- such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping partners.
- including Shopify, to provide services and advertise to you.
- when you direct us to disclose information, such as through social media widgets or login integrations.
- within our corporate group for business purposes.
- to comply with legal requirements, enforce our terms, and protect our rights and users.
- In the past 12 months, we have disclosed the following categories of personal information for the purposes listed above:
- contact details, order information, account information.
- order information, shopping information, customer support information.Usage Data.
- We have “sold” and “shared” personal information for marketing purposes, including:
- contact details, order information, account information.
- records of products purchased, shopping information.
- Internet activity: Usage Data.
User Generated Content
The Services may allow you to post product reviews and other content. This content will be public and accessible by anyone. We are not responsible for the privacy or security of information you choose to make public.
Third-Party Websites and Links
Our Site may link to third-party websites. Review their privacy and security policies as we are not responsible for their practices. Information shared on public platforms may be viewable by others and is not our responsibility.
Children’s Data
The Services are not intended for children, and we do not knowingly collect their personal information. If you are a parent or guardian and believe your child has provided us with their personal information, contact us to request deletion.
Security and Retention of Your Information
We use reasonable security measures to protect your personal information. However, no security system is impenetrable. Retention of your personal information depends on factors such as account maintenance, legal obligations, dispute resolution, and policy enforcement.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, such as:
- Request access to personal information we hold about you.
- Request deletion of your personal information.
- Request correction of inaccurate personal information.
- Request a copy of your personal information and transfer to a third party.
- Opt-out of the “sale” or “sharing” of your personal information.
- Request restriction of processing your personal information.
- Withdraw consent for processing your personal information.
- Appeal our decision if we decline your request.
- Opt-out of promotional emails using the unsubscribe option in our emails.
Complaints
If you have complaints about our processing of your personal information, contact us. If unsatisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.
Contact Us
If you have questions about our privacy practices or this Privacy Policy, or if you want to exercise your rights,
Please contact us at:Email: ___________________________